Your Tailor-Made Expert is Destinations Desired

Cookies

At The Destinations Group Limited, we are committed to enhancing your experience as you explore our travel services. As a leading travel company, our website uses cookies to provide you with a seamless and personalised experience. Cookies help us understand how you interact with our site, allowing us to improve our services, offer relevant content, and ensure that everything runs smoothly. This page explains the types of cookies we use, why we use them, and how you can manage your preferences.

We use several types of cookies on our website, each serving a specific purpose. These cookies help us enhance your browsing experience and provide you with tailored services and content.

1.1 Essential Cookies

These cookies are crucial for the operation of our website. They enable core functionalities such as security, network management, and accessibility. Without these cookies, certain parts of our website may not function correctly.

1.2 Analytical/Performance Cookies

Analytical cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies allow us to track usage patterns, identify any issues, and make improvements to enhance your browsing experience.

1.3 Functionality Cookies

Functionality cookies allow our website to remember choices you make, such as your username, language, or the region you are in. This enables us to provide you with a more personalised experience and make your interactions with our website smoother.

1.4 Targeting/Advertising Cookies

These cookies are used to deliver adverts that are more relevant to you and your interests. They also limit the number of times you see an advertisement and help us measure the effectiveness of our advertising campaigns. These cookies may be set by us or by third-party providers whose services we use on our website.

1.5 Social Media Cookies

Social media cookies are used when you share information using a social media sharing button or “like” button on our site, or when you link your account or engage with our content on or through a social networking site such as Facebook or Twitter. These cookies may track your browsing activity across different websites and build a profile of your interests.

We use cookies on our website for a variety of reasons, all aimed at improving your experience and ensuring that our services are tailored to your needs. Below are the primary ways in which we use cookies:

2.1 Enhancing Website Functionality

Cookies help us ensure that our website operates smoothly and efficiently. They allow us to remember your settings and preferences, such as language selection, so you can navigate our site more easily without having to re-enter information on each visit.

2.2 Analysing Website Performance

We use cookies to gather insights into how visitors interact with our website. This information is collected anonymously and helps us understand which pages are most popular, identify where visitors may encounter issues, and continuously improve our site’s performance and content.

2.3 Personalising Your Experience

Cookies enable us to offer a more personalised experience by remembering your preferences and tailoring content and services to suit your needs. For example, if you frequently browse holiday packages to a particular destination, cookies help us show you more relevant offers and content related to that location.

2.4 Delivering Targeted Advertising

Targeting cookies allow us to show you advertisements that are relevant to your interests. These cookies collect information about your browsing habits and are used to make our marketing efforts more effective, ensuring that the adverts you see are more likely to be of interest to you.

2.5 Enabling Social Media Interactions

We use cookies to enable social media features, allowing you to share content from our website on platforms such as Facebook and Twitter. These cookies may also track your interaction with social media features on our site, helping us understand the effectiveness of our social media campaigns.

We believe in giving you control over how cookies are used during your visit to our website. You can manage your cookie preferences in several ways:

3.1 Using the ‘Cookie’ Icon

You can manage your cookie preferences at any time by clicking on the ‘Cookie’ icon located in the bottom left-hand corner of our website. This tool allows you to review the types of cookies we use and adjust your consent preferences accordingly. You can choose to accept or reject specific categories of cookies based on your preferences.

3.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. Please note that if you disable or delete cookies, certain features of our website may not function properly, and your experience may be impacted.

Here are links to the support pages for managing cookies on popular browsers:

3.3 Opting Out of Targeted Advertising

If you wish to opt out of targeted advertising, you can visit the following websites to manage your preferences:

Please be aware that opting out of targeted advertising does not mean you will stop seeing adverts; rather, the adverts you see will be less likely to be tailored to your interests.

3.4 Cookie Duration

Cookies may be stored on your device for different periods. Some cookies are session cookies, which are deleted when you close your browser, while others are persistent cookies, which remain on your device until they expire or are deleted. You can manage the duration of cookies through your browser settings.

3.5 Further Assistance

If you have any questions or need assistance in managing your cookie preferences, please contact us by clicking the ‘Contact’ button located in the top right-hand corner of our website. We are here to help ensure that your preferences are respected and your experience on our website is as personalised as possible.

Cookies can remain on your device for different periods of time, depending on their purpose and type. Understanding the duration of cookies can help you make informed decisions about your privacy settings.

4.1 Session Cookies

Session cookies are temporary cookies that are stored on your device only for the duration of your browsing session. These cookies are automatically deleted when you close your browser. Session cookies are typically used to manage your actions during a single visit to our website, such as remembering your selections as you navigate through different pages.

4.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you manually delete them. These cookies are not deleted when you close your browser and can be used to remember your preferences and actions across multiple browsing sessions. For example, persistent cookies might be used to remember your login details or language preferences for future visits to our website.

4.3 Expiry of Cookies

The exact duration of each persistent cookie we use varies depending on its purpose. Some cookies may expire after a few days, while others might remain on your device for longer periods, such as several months or even years. You can find specific details about the duration of each cookie we use by clicking on the ‘Cookie’ icon in the bottom left-hand corner of our website.

4.4 Managing Cookie Duration

You have the ability to manage the duration of cookies through your browser settings. Most browsers allow you to view and delete cookies on an individual basis or to clear all cookies after a certain period. For detailed instructions on how to manage cookies in your browser, please refer to the ‘Managing Your Cookie Preferences’ section of this page.

By understanding the duration of cookies, you can make informed choices about your privacy and the way you interact with our website.

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes we make will be posted on this page, and the date of the latest revision will be indicated at the top of the page.

6.1 Notification of Changes

If we make significant changes to how we use cookies, we will notify you either through a prominent notice on our website or by other means, such as email, where appropriate. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences.

6.2 Continued Use of the Website

Your continued use of our website following the posting of any changes to this Cookie Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, you should adjust your cookie preferences or discontinue using our website.

If you have any questions, concerns, or require further information about our use of cookies, please do not hesitate to get in touch with us. We are here to assist you and ensure that your experience on our website is tailored to your preferences.

To contact us, simply click the ‘Contact’ button located in the top right-hand corner of our website. This will direct you to our contact page, where you can find various ways to reach out to us, including email, phone, or through a contact form.

Your feedback is valuable to us, and we are committed to addressing any concerns you may have regarding your privacy and the use of cookies on our site.

For detailed information about the cookies we use on our website, including their names, purposes, and durations, please click on the ‘Cookie’ icon located in the bottom left-hand corner of your screen. This will provide you with a comprehensive list of all cookies in use, along with relevant details to help you understand and manage your cookie preferences.

If you have any questions about specific cookies or need further assistance, please contact us using the ‘Contact’ button in the top right-hand corner of our website

Contact Destinations Desired

Reach out to Destinations Desired for expert travel planning. Our team is here to assist with bespoke holidays tailored to your needs. Whether you have a query or need assistance, contact us today.

Email

You can reach your Tailor-Made Expert by emailing the address below. Our team is here to assist you with any queries, provide personalised travel advice, and ensure your journey is perfectly tailored to your needs.

You can reach your Tailor-Made Expert by calling the number below. Our team is ready to assist you with any queries, provide personalised travel advice, and ensure your journey is perfectly tailored to your needs.

If you're due to travel within the next 72 hours, or if you've started your journey, are currently abroad, or are on your way home and require urgent assistance, it's reassuring to know that our UK-based Duty Managers are on hand to support you through our 24/7 Holiday Assistance team. We recommend that you first contact your Tailor-Made Expert using the number below. If you are unable to reach them, please call 0330 043 0115. Please be aware that our 24/7 Holiday Assistance team cannot assist if you are not due to travel within the next 72 hours.

If you need to write to us, please find our postal address below. We always recommend that you send anything using recorded delivery so you can easily track it. This ensures that your correspondence reaches us securely and can be promptly addressed.

The Destinations Group Limited
32 Eyre Street
Sheffield
S1 4QZ

We understand that your marketing preferences are unique, and we want to ensure that you receive only the information that is most relevant to you. To manage your marketing preferences, you can either click the link below or update them directly with your Tailor-Made Expert. Whether you prefer updates on exclusive travel deals, destination inspirations, or personalised travel advice, we're here to tailor our communications to your interests.

We value your feedback and are dedicated to ensuring your travel experiences are nothing short of exceptional. If you have any complaints or concerns regarding your recent trip, we encourage you to complete the form below by clicking on the provided link. Your input is crucial in helping us enhance our services and address any issues you may have encountered.