Destinations Desired

Accessibility Statement

At The Destinations Group Limited, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

By focusing on continuous improvement and user feedback, we strive to create an inclusive and accessible environment for all our visitors.

Our website incorporates features designed to improve accessibility for users with disabilities. These features allow users to:

  • Adjust text sizes: Users can increase or decrease text size to suit their visual preferences.
  • Contrast and color adjustments: Users can switch to high-contrast modes or adjust the site’s colors to enhance readability.
  • Keyboard navigation: Our site supports navigation using a keyboard for users who are unable to use a mouse.
  • Screen reader support: The site is compatible with popular screen reader software, allowing visually impaired users to access the content.

We review our website accessibility annually to ensure that we continue to meet and exceed accessibility standards. This ongoing process includes regular updates and modifications to enhance accessibility features and functionalities.

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions on how we can improve, please contact us by clicking the ‘Contact’ button located in the top right-hand corner of our website. Your feedback is crucial to improving our service.

Why Book With Us?

Flexible payments, expert service, great value, and complete protection—everything you need for a stress-free holiday.

Spread the cost

Flexible payment options let you book now and pay later, making your dream holiday more affordable and stress-free.

Service

Enjoy expert advice, 24/7 support, and a truly personal touch – we’re here for you every step of the way.

Value

Tailored travel solutions designed to give you the best experiences and exceptional value without compromise.

ATOL Protected

Travel with confidence knowing your holiday is fully ATOL protected and your money is 100% secure.

Speak To Destinations Desired Now On

0330 043 1750

customersupport@destinationsdesired.co.uk

Request a Quote

What our customers say...

Real Stories, Real Experiences – See Why Our Customers Trust Us

TrustpilotVerified
5 Stars
Would recommend Russ
Russ was great throughout, he looked for different hotel options for us and then through the booking process and keeping us informed right up until we were ready to to on our holiday. He also checked in with us while we were away to make sure that everything was ok and the hotels were what we expected. Would definitely book again with him and would recommend him to friends and family. Thanks Russ for all your hardwork, we had a fab holiday.
Lisa Oxley
TrustpilotVerified
5 Stars
russell did a great job
russell did a great job, gave me different options for dates and stay options at the resort i wanted to stay at. And gave me different suggestions for what might work well for me. Nothing too much trouble. Quick to reply to questions and gave me up dates where I needed them. Looking forward to booking again.
Joe M
TrustpilotVerified
5 Stars
Russell was superb
Russell was superb. Requirements kept changing as organising my family is like herding cats, but it didn't phase him. He responded accordingly and provided lots of options and sorted everything (several times!) Thank you so much for your patience and finding us lots of options to choose from.
LCS
TrustpilotVerified
5 Stars
Thanks Gemma
Gemma was amazing. We kept changing a few things, and nothing was too much trouble.
Joanne
TrustpilotVerified
5 Stars
Russ from Sheffield was outstanding
Russell Thompson from Sheffield looked after me from Destinations Desired. Whilst on holiday there was a problem with air traffic control on the return flight and very long delays. Russell sent me messages and kept me better informed than Jet2. He really cared and that is fantastic service in these automated days. I will definitely use this company again although Jet2 might not be my first choice anymore.
Roy Woodhead
TrustpilotVerified
5 Stars
Extremely helpful
Hayley was amazing from start to finish. Nothing is ever too much trouble. She is always very helpful and communicates well. Our trip was fantastic and we didn't have to worry about a thing as Hayley had taken care of it all in advance.
Louise Thomas
TrustpilotVerified
5 Stars
Thank You Hayley
What can I say. Another holiday booked with the amazing and very patient Hayley. This time the booking was for my daughters hen in 2024. Hayley was helpful with the destinations, advice on tour operators, when booking for a hen party. I had not realised certain operators and hotels won’t allow hen or stag parties. She’s also gone the extra mile and checking additional information for us.
Paul Norris
TrustpilotVerified
5 Stars
Annabella has booked all my holidays…
Annabella has booked all my holidays now for the last 2 years and she is incredible. Would 100% recommend her and this company to anyone. Thanks again!
Emma Stokes
Speak to one of our Tailor-Made Experts

For years, Destinations Desired has been crafting tailor-made holidays and travel experiences designed around you.

From relaxing beach escapes to adventurous city breaks, we combine expert advice, personal service, and 24/7 support to make every journey seamless and memorable.

  • 0330 043 1750
  • customersupport@destinationsdesired.co.uk
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ATOL Protected

Packages that include a flight element are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

For more information about financial protection and the ATOL Certificate visit: http://www.atol.org.uk

Destinations Desired is a trading name of The Destinations Group Limited and is registered with UK Companies House with registered number 13122457 32 Eyre Street, Sheffield S1 4QZ © 2024

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Contact Destinations Desired

Reach out to Destinations Desired for expert travel planning. Our team is here to assist with bespoke holidays tailored to your needs. Whether you have a query or need assistance, contact us today.

Send Your Enquiry

Ready to start planning your dream getaway? Tell us what you’re looking for by filling out our quick enquiry form. Whether it’s a relaxing beach escape, an adventurous tour, or something completely unique, we’ll tailor every detail to suit you. Simply share your ideas, and we’ll be in touch to bring your holiday to life.

Send Your Enquiry

Easily manage your booking online with access to your travel details whenever you need them. View your bookings, download confirmations and travel documents, check previous and upcoming payments, make secure payments, and update your marketing preferences—all in one place.

Simply click the button below to get started. We'll send a secure email to the address linked to your booking, containing a magic link that logs you in straight away—no password required.

Manage Your Booking Online

You can reach your Tailor-Made Expert by emailing the address below. Our team is here to assist you with any queries, provide personalised travel advice, and ensure your journey is perfectly tailored to your needs.

customersupport@destinationsdesired.co.uk

You can reach your Tailor-Made Expert by calling the number below. Our team is ready to assist you with any queries, provide personalised travel advice, and ensure your journey is perfectly tailored to your needs.

0330 043 1750

If you're due to travel within the next 72 hours, or if you've started your journey, are currently abroad, or are on your way home and require urgent assistance, it's reassuring to know that our UK-based Duty Managers are on hand to support you through our 24/7 Holiday Assistance team.

We recommend that you first contact your Tailor-Made Expert using the number below. If you are unable to reach them, please call 0330 043 0115. Please be aware that our 24/7 Holiday Assistance team cannot assist if you are not due to travel within the next 72 hours.

0330 043 1750

If you need to write to us, please find our postal address below. We always recommend that you send anything using recorded delivery so you can easily track it. This ensures that your correspondence reaches us securely and can be promptly addressed.

The Destinations Group Limited
32 Eyre Street
Sheffield
S1 4QZ

We understand that your marketing preferences are unique, and we want to ensure that you receive only the information that is most relevant to you. To manage your marketing preferences, you can either click the link below or update them directly with your Tailor-Made Expert. Whether you prefer updates on exclusive travel deals, destination inspirations, or personalised travel advice, we're here to tailor our communications to your interests.

Manage Marketing Preferences

We value your feedback and are dedicated to ensuring your travel experiences are nothing short of exceptional. If you have any complaints or concerns regarding your recent trip, we encourage you to complete the form below by clicking on the provided link. Your input is crucial in helping us enhance our services and address any issues you may have encountered.

I have a concern or complaint
I want to say thank you